Covid 19 Measures

Arena Shopping Coventry

From Monday 19 July all stores and dining outlets are open and some safety measures, such as one way systems, have been removed. Mask wearing is not mandatory, but it is encouraged where people are able. People are also respectfully asked to keep a distance from other shoppers where possible to help look after each other when visiting Arena Shopping Park. Please review the latest opening times for our stores and dining venues for more information.

Some safety measures remain in place at the shopping centre to make the shopping experience as safe and enjoyable as possible for everyone. By doing this we will be able to continue supporting the needs of our community. We would also ask that everyone is considerate to the centre’s staff, those working in the stores and to other shoppers when visiting us.

Where possible, we ask that people try to give each other space whilst shopping and dining at Arena Shopping Park and to show consideration for others.

Each store is able to determine its own policies and some may require mask wearing. Please get in touch with individual stores if you want to find out their policies in advance of your visit.

It is encouraged to wash your hands regularly during your visit. This can be done within the centre’s Public Toilets or at a number of Hand Sanitising Stations which have been installed at regular intervals along the mall.

All outdoor seating is now fully available.

Enhanced cleaning provisions remain in place, with additional deep cleaning of public areas, toilet facilities and touch points to ensure the highest possible level of cleanliness throughout the centre.

Our centre team will be on hand as always to help you during your visit and can advise on any queries you have. Management staff, security, cleaners and other public facing members of the team will continue to wear face masks (unless exempt) whilst working on site to maintain their safety and the safety of others.

Enhanced cleaning provisions have been put in place, with additional deep cleaning of public areas, toilet facilities and touch points to ensure the highest possible level of cleanliness throughout the centre.

Our centre team will be on hand as always to help you during your visit and can advise on any queries you have. Management staff, security, cleaners, and other public-facing members of the team will wear PPE including face masks and gloves whilst working on-site to maintain their safety and the safety of others. A full training programme has been implemented for staff, so they are able to carry out their work and continue to help the public, whilst maintaining social distancing. Please don’t hesitate to ask a staff member if you have any queries during your visit.

Arena Shopping Park continues to offer 5 hours of FREE onsite secure open air car parking available for 1,600 cars. If parked for over a 5 hour period then proof of a minimum of £50 purchases from Arena Shopping Park retailers will be required.

It is not mandatory to wear a face covering when visiting Arena, but we’d encourage people to bring their mask where possible to continue to help look after others in our community.